Anti-Financial Crime Statement

Last update 1st April 2025 - Version 2.0

As a Regulated Financial Institution, FM Finance Ltd., doing business as FMPay (the Company) has a regulatory and moral obligation to put measures in place to manage and mitigate the Financial Crime Risks. The Company recognises that its position as a Financial Institution and the nature of its products expose it to the risk that it may be used for purposes relating to financial crime and money laundering. These include:

  • Money laundering;

  • Terrorist financing;

  • Tax evasion;

  • Avoiding sanctions;

  • Fraud;

  • Anti-bribery and corruption;

  • Market abuse.

FMPay is committed to high standards of anti-money laundering, counter terrorist financing, counter proliferation financing and sanctions implementation.

FMPay’s aim is to remain compliant with all legalisations. We do so by establishing, implementing, maintaining, and reviewing the relevant policies and procedures, to ensure the Company maintains regulatory compliance, resilience and counter the risks the Company might be used as a conduit for financial crime.

The Company is exposed to high legal, financial and reputational risk, if it does not meet the requirements of “know your customer” principle, ongoing Customer Due diligence (CDD), and financial sanctions implementations.  The Company is also at risk if it maintains business relationship with the persons involved in criminal dealings and contacts related to terrorist activities.

The objectives of FMPay’s policy are:
1.

To minimise the risk that FM Finance Ltd. is used to further Financial Crime;

2.

To ensure that products and services operate in such a way that money laundering risk and other risks relating to proceeds of crime are mitigated.

Know your customer

FMPAY actively undertakes steps to understand who our customers are. Know Your Customer (“KYC”) is the process of formally identifying our customers throughout various stages of the business relationship in order to manage financial crime risks. It also helps us to maintain good relationships with our customers as we understand who they are and how we can best serve them.

Verification and continuous assessment of KYC information about customers´, their directors, their ultimate beneficial owners (BOs), and other parties with significant control is an essential method in Anti-Financial Crime activity of the Company.

It is very important to know the customer’s business or personal activities, as well as the origin of the customer’s income and assets. This is a legal and practical responsibility that allows us to protect our Company, the integrity of the Financial Industry and ultimately our customers.

The Company verifies and assesses the customer’s business or personal activities observing the following principles:

1.

Obtain information from the customer prior to beginning of cooperation, and throughout the relationship lifecycle.

2.

The Company gets to know its customers’ business or personal activities:

In all cases, the Company must identify the ultimate beneficial owner, directors and controllers of our customers. The Company starts the process of identifying these persons by requiring them to complete our application forms. FMPay uses multiple methods to verify and authenticate the information that is provided on the application form.

A person will not be accepted as a customer if the identification process proves to be incomplete and invalid.

For Natural Persons, at a minimum, we will request:

  • Completed questionnaire;

  • Copy of identification document (ID card or Passport);

  • Copy of Utility Bill or other proof of address;

Where the natural person is a Politically Exposed Person(PEP) or a Relative and Close Associate (RCA) we will require additional information in keeping with the risk exposure of the PEP/RCA.

For Legal Persons, at a minimum, we will request:

  • Completed Questionnaire;

  • Company registration certificate;

  • Articles of association or partnership agreement;

  • Document confirming the owners;

  • Document about the election/appointment of the management body (management commitee/CEO/Director);

  • Document proving the right of representation, if applicable;

  • Certificate of Good Standing, if applicable;

Customers are only accepted once:

  • They are fully identified in accordance with the Company’s procedures;

  • They have provided all documents requested by the Company

  • They do not engage in prohibited activities;

  • They are not a sanctioned person or operate in sanctioned or FATF black-listed countries;

  • Their website is compliant with card scheme rules.

KYC is an ongoing exercise. FMPay will not accept customers or the Company will discontinue relations with persons or entities not meeting the above acceptance criteria at any time during the relationship.

Anti-money laundering

Money laundering is the processing of illegally obtained financial gains to disguise their illegal origin so that they appear to be legitimate.

Our Anti-Money Laundering objective is achieved by establishing and implementing appropriate processes, systems and controls to protect FMPAY, its customers, shareholders, employees, and the financial industry. The AML Policy is informed by applicable laws, regulations, regulatory guidance and best practice from the United Kingdom, and internationally.

Our Anti-Money Laundering controls include;

  • The appointment of a Compliance Officer and a Money Laundering Reporting Officer (“MLRO”);

  • Implementing policies and procedures, and having clear allocation of responsibilities;

  • KYC principles and ongoing Customer Due Diligence (“CDD”) requirements, incorporating Customer Identification and Verification processes;

  • Conducting enhanced due diligence (“EDD”) on customers assessed as higher risk; such as PEPs and RCAs;

  • Transaction monitoring and screening to identifying suspicious or unusual activity;

  • Risk assessments and risk assignments;

  • Prohibition and restriction of some activities https://fmpay.co.uk/prohibited-activities/

  • Suspicious transaction reporting process;

  • Mandated AML training;

  • Independent testing including internal and external audits.

FMPay recognises that Money Laundering is a present and evolving threat. The company prohibits the use of its resources, services and products by employees, customers and other stakeholders to participate in or facilitate money laundering activities.

Anti-fraud, anti-bribery and anti -corruption

FMPAY is subject to the UK Bribery Act 2010 as well as other extra-territorial laws including the US Foreign Corrupt Practices Act.

The Company has a zero-tolerance approach to Fraud, Bribery and Corruption and considers such activity to be illegal, immoral and unethical. FMPAY, its Staff and associated persons are prohibited from engaging in Fraud, Bribery and Corruption.

Our Fraud, Bribery and Corruption controls include;

  • The appointment of a Compliance Officer and a Money Laundering Reporting Officer (“MLRO”);

  • Implementing policies and procedures, with minimum standards to be complied with and having clear allocation of responsibilities;

  • Customer Due Diligence, Employee Due diligence and Third Party Due Diligence;

  • Limitations on interactions with third parties;

  • Mandatory training;

  • Whistleblowing procedures;

  • Conflict of interest declarations;

  • Acceptable gifts, hospitality and entertainment guidance and a gifts and hospitality reporting;

  • Independent testing and internal audits.

FMPay employees must ensure their interactions or relationships do not induce, or can be seen to induce, improper action to obtain or retain a business or personal advantage.

Third parties, including contractors and vendors must not induce, or can be seen to induce, improper action to obtain or retain a business or personal advantage.

Customers must not use FMPAY products and services to facilitate fraud, pay or receive of bribes or funds from corrupt activity.

Anti-terrorist financing, anti-proliferation financing

FMPAY is committed to combatting the financing of terrorism and the proliferation of weapons of mass destruction. We comply with all applicable laws and regulations in the jurisdictions in which we operate.

Terrorist financing is the direct or indirect use of funds for terrorist acts. The scope of terrorism financing includes direct and indirect actions to make available, accumulate, provide or lend funds to terrorists or for terrorist acts, including the proceeds of crime or legally obtained wealth.

Proliferation financing refers to the act of providing funds or financial services which are used, in whole or in part, towards the manufacturing or use of nuclear, chemical or biological weapons and their means of delivery and related materials, in contravention of national laws and international obligations.

Our Anti-Terrorist and Anti-Proliferation controls include;

  • The appointment of a Compliance Officer and a Money Laundering Reporting Officer (“MLRO”);

  • Implementing policies and procedures, and having clear allocation of responsibilities;

  • Ongoing Customer Due Diligence;

  • Prohibited countries and geographic regions;

  • Transaction monitoring and screening to identifying suspicious or unusual activity;

  • Risk assessments and risk assignments;

  • Prohibition and restriction of some activities https://fmpay.co.uk/prohibited-activities/

  • Suspicious transaction reporting process;

  • Mandatory training;

  • Independent testing including internal and external audits.

Sanctions

Sanctions are restrictions on activity with targeted countries, governments, entities, individuals and industries that are imposed by bodies or governments such as the United Nations, the United Kingdom, the United States, the European Union, and other individual countries or groups of countries.

As a financial institution we comply with the legal and regulatory obligations in the jurisdictions where we operate, and also where we facilitate payments to and from. FMPay’s sanctions compliance policy and procedures are designed to ensure that the Company and its employees know how to identify and manage the legal, regulatory, and reputational risks associated with sanctions.

Our Sanctions controls include;

  • The appointment of a Compliance Officer and a Money Laundering Reporting Officer (“MLRO”);

  • Implementing policies and procedures, and having clear allocation of responsibilities;

  • Ongoing Customer Due Diligence;

  • Prohibited countries and geographic regions;

  • Transaction monitoring and screening;

  • Risk assessments;

  • Employee training;

  • Independent testing including internal and external audits.

In compliance with our regulatory requirements and our Policy we may be required from time to time to reject transactions, freeze assets or refuse to provide services and we may choose not to support certain customer relationships or business activity even if it is under general licence or special waiver.

Report a concern

All stakeholders are encouraged to report their concerns where they have identified breaches or potential breaches by the Company, its Representatives or Employees, the parties we do business with, or Customers of FMPay.

If you’d like to file an official report, then please send us email on compliance@fmpay.co.uk

As an alternative you can write to us by post:

The Money Laundering Reporting Officer
FM Finance Ltd (dba FMPay)
Suites 15-16 Pure Offices
Hatherley Lane, Cheltenham Office Park
GL51 6SH Cheltenham
United Kingdom

All information received is confidential. We aim to confirm receipt of your concern within 1 business day of receiving your communication. In our response we will explain to you how your concern has been handled and what the next steps are.

Data protection

The Company complies with the General Data Protection Regulation (GDPR) and UK Data protection Act.

The Company will conduct regular evaluations to ensure adequate oversight to mitigate data protection related risks posed to the company and our clients.

More details about FMPay’s approach to data protection are found here https://fmpay.me/resources/privacy-policy.

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