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Complaint form

Please provide us with the following information.
Personal info
Have you filed a formal complaint with FMPay about this issue before?
Topic of your complaint
When did the issue happen?
Approximate amount of money in question in GBP equivalent
If your complaint doesn't revolve around a payment, please enter "0".
Describe your complaint
Please attach support information relevant to this complaint
Max file size 10MB.
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How do you believe we can put things right for you?
Specific adjustments
If you require us to make specific adjustments to our complaints process, please let us know so we can more accurately help.
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